Untitled Document

KBA's Executive Staff


Larry Dust, Chief Executive Officer

Wallace T. Gray, Vice President and General Counsel

Bradley P. Ray, Chief Financial Officer

Patrick Cohen, Chief Operating Officer

Brad Wilson, Chief Information Officer

Tiffany Alsabrook, Vice President of Customer Care and Flexible Benefits

Oliver Ayres, President of RGI

Nancy C. Blough, JD, MBA, Executive Vice President of the American Health Data Institute

David B. Cook, M.D., FACP, FCCP

Angela Cromer, Senior Vice President Relationship Management, Reinsurance, Training and Auditing

Gina Downs, Vice President of Senior Connection

Anita Dust, CLU, FLMI, Vice President Recovery

Jessica Stoner, Senior Vice President, Client Services

Craig Frazier, SPHR, Vice President of Human Resources and Marketing

J. Michael Goodman, Vice President of the American Health Data Institute

Joe Harvey, President of Key Partners, Inc.

Dale Kaliser, Vice President of Special Insurance Products

Heath Parker, Senior Vice President of New Business Development

Amy Revis, Vice President of Operational Support Services

Tom Satarino, President of the American Health Data Institute

Larry Dust, Chief Executive Officer

Larry DustLarry Dust is the CEO of the Key Family of Companies. Larry has substantial background in the insurance industry. He was a brokerage supervisor for Aetna Life and Casualty until he co-founded Life Insurance Brokerage Agency, Inc., an independent life insurance agency, in 1973. In 1976 he co-founded Key Life Insurance, and then established Key Benefit Administrators, Inc. in 1979. Key Benefit Administrators (KBA) was acquired by Blue Cross/Blue Shield of Indiana in 1985, and Larry became one of the executive management staff of the Associated Group, the parent of Blue Cross/Blue Shield. He was involved with the founding of Anthem during his tenure with the Associated Group. In 1992 he repurchased KBA and has built that business into a leading benefits administrator in the United States. In 1998 he founded the American Health Data Institute (AHDI) and has subsequently been granted two U.S. Patents concerning population management. Since 2000 AHDI has statistically-proven results of improved participant health, lower healthcare costs, and higher quality of care using these patented processes. A native of Indiana, Larry is a graduate of Indiana University.

Wallace T. Gray, Vice President and General Counsel

Wally GrayA graduate of Indiana University with a degree in political science, Wally holds a JD from the University of Louisville School of Law and an MBA from the University of Indianapolis. His specialty areas are ERISA and employment law. Wally oversees all aspects of compliance related to group benefits including Department of Labor regulations. Wally joined the Key Family of Companies in 1988.




Bradley P. Ray, Chief Financial Officer

Brad RayA Certified Public Accountant, Brad holds a BS in Accounting from Indiana University and has over 32 years' experience in life insurance and benefit accounting. He currently serves as CFO for many of the Key Companies. Brad joined the Key Family in June 1979.




Patrick Cohen, Chief Operating Officer

Patrick CohenA graduate of the Indiana University Kelly School of Business, Patrick joined the Key Family of Companies in 2004 and now serves as our Chief Operating Officer. He has oversight responsibility for the day-to-day operations of billing and eligibility, cash receipts, cash application, commission payment, carrier/vendor reporting, and COBRA administration. Upon joining the Key Family, Patrick held various positions within the organization including Vice President of Product Relationships, where he was responsible for the management of several Key Family of Companies partnerships. Prior to joining the company, Patrick held key project management roles with a leading technology company based in Indianapolis.

Brad Wilson, Chief Information Officer

Brad WilsonBrad is the Chief Information Officer for the Key Family of Companies. He started in the IT industry 20 years ago after he founded and ran a franchise company for several years. After three years developing provider payment software, he joined KBA in 2002 and helped grow the development team from two people to a team of more than 14. In 2012, Brad took some time to found and build a separate online enrollment company, returning to KBA in 2014 as the Chief Information Officer. Brad has helped steer KBA through exceptional growth over the last several years including nearly doubling the IT department.


Tiffany Alsabrook, Vice President of Customer Care and Flexible Benefits

Tiffany AlasabrookIn this capacity, Tiffany oversees both customer service and claims processing for both fully-insured and self-funded health plans and she oversees all operations of the Flexible Benefit department (i.e., FSA, HRA, and Section 125). Tiffany joined Key Family in 2000 after spending seven years in the banking sector. During her tenure at Key Family, Tiffany has had the responsibility of re-structuring and managing the Operational Support, Statistical Analysis, and Data Entry Departments. Tiffany was responsible for the project plan and implementation of EDI, OCR, and claim automation functions. Tiffany attended Ball State University.

Oliver Ayres, President of RGI

Oliver AyresOliver is a graduate of Indiana University, Bloomington. Oliver joined Key Benefit Administrators in 2005 and has held multiple positions throughout many departments within the Key Family of Companies. In 2012, Oliver began serving as the Vice President of RGI, LLC and now serves as President of RGI. He oversees the Underwriting, Marketing, Product Development and Operations of RGI. Oliver has served on multiple Key Family Executive Leadership Boards throughout his tenure.

Nancy C. Blough, JD, MBA, Executive Vice President of the American Health Data Institute

Nancy BloughNancy has been with the Key Family of Companies since 1998 in the roles of Chief Operating Officer and President of the Southeast Office TPA. Prior to joining the Key Family of Companies, Nancy was the Director of Strategy and Design, Healthcare Management for Ford Motor Company in Dearborn, Michigan. Her responsibilities included group medical, workers compensation, and disability benefits for active and retired employees of Ford Motor Company. Nancy was also on the Board of Directors of Blue Cross and Blue Shield of Michigan. Prior to joining Ford Motor Company, Nancy was the Deputy State Health Commissioner for the Indiana State Department of Health. Ms. Blough received her MBA, Doctorate of Jurisprudence, and undergraduate degree from Indiana University. Nancy is an adjunct professor in the Belk School of Business at the University of North Carolina Charlotte as well as a member of the Kelly School of Business MBA Alumni Advisory Board. She is licensed to practice law, is a certified mediator and certified coach.

David B. Cook, M.D., FACP, FCCP

David CookDr. Cook is Medical Director for Key Family and the President of the American Health Data Institute (AHDI), a subsidiary of the Key Family of Companies. A seasoned physician executive with experience managing a physician group practice, a major clinical department in one of the nation’s largest private hospitals, and the quality management system of a developing integrated delivery and financing system, David is a critical resource for dealing with issues requiring physician consultation or in-depth medical evaluation. A graduate of Wabash College and Indiana University, Dr. Cook is board Certified in Medical Management, Pulmonary Disease and Internal Medicine; he is a Fellow of the American College of Chest Physicians and the American College of Physicians; and he is a Certified Quality Manager by the American Society of Quality Control. Dr. Cook joined the Key Family in April 1998.

Angela Cromer, Senior Vice President Relationship Management, Reinsurance, Training and Auditing

Angela CromerAngela Cromer has more than 17 years' of experience in health insurance, with nine of those years working at Key Benefit Administrators. As Senior Vice President Relationship Management, she oversees the Fully Insured Carrier relationships, Reinsurance, Training and Auditing. Angela previously was the Auditing and Training Manager as well as the Lead Corporate Trainer. Her area of expertise is in health insurance operations with a focus on client management, training and auditing. Prior to joining KBA, Angela worked at Cigna Healthcare as a Client Services Partner, but previously held positions in management, training and customer service. During her time at Cigna she received her Six Sigma Green Belt which further developed her love of finding efficiencies and streamlining processes. Angela’s original career path was visual arts and graphic design, in which she practices now as a hobby. She is married and has two children.

Gina Downs, Vice President of Senior Connection

Gina DownsA graduate of Purdue University with a B.A. degree in Psychology. Gina has been with KBA since 2010. She oversees the day to day operation, marketing and growth of Senior Connection; her focus is on building our senior business. Before joining our team, she worked for Aflac for four years in the group market selling indemnity plans.






Anita Dust, CLU, FLMI, Vice President Recovery

Anita DustAnita started her career with Jefferson National Life Insurance Company, working there in various departments for ten years before joining Key Benefit Administrators in 1982. During her tenure at Key Family of Companies, Anita has been involved in the operations of nearly every department including Claims, Customer Service, Billing and Eligibility and Client Relations. She has served as the Vice-President of Claims, President of Cost-Pro, and President of Key Benefit Administrators, our Indianapolis, Indiana, TPA. Anita attended Indiana University in Indianapolis and also holds designations of CLU and FLMI.

Jessica Stoner, Senior Vice President, Client Services

Jessica DustJessica is a graduate of Indiana University, Bloomington. She joined Key Benefit Administrators as an Account Executive and has held multiple roles in various departments within the Key Family of Companies. Jessica currently holds the position of Sr. VP of Client Services and oversees the departments of Client Services which includes Client Vice Presidents, Benefit Consultants and Account Representatives. In addition, Jessica is responsible for the Licensing and Appointments and Sales Administration teams. Having grown up in Indianapolis, she moved to the southeast after graduation and now lives in the Charlotte, NC area with husband Brett and four-legged family members Charlie and Cooper.

Craig Frazier, SPHR, Vice President of Human Resources and Marketing

Craig Frazier Craig joined Key Family in 2003 as an IT Business Analyst and has held various operational management positions within the company prior to his current position. He began his career in 1995 and has specific experience in personnel management and operations with companies in Colorado, Tennessee, and North Carolina. Craig is a member of the Board of Management and the Board of Operations for Key Family. Craig graduated from Lee University with a major in Business Administration which included completion of an abroad program in International Business.


J. Michael Goodman, Vice President of the American Health Data Institute

Mike joined the Key Family 18 years ago after a 15 year career with Duke Power Company in the benefits division of the Human Resources Department. He was responsible for managing the welfare benefit plan as well as the budget for the entire benefit package. Mike currently holds the position of Vice President of AHDI. During his career at Key, he has also held the positions of Vice President of Client Services and Vice President of Human Resources. He currently works with our Third Party Administrator partners assisting them with the AHDI tools. He is a graduate of Wake Forest University.

Joe Harvey, President of Key Partners, Inc.

Joe HarveyHe is a graduate of The Ohio State University with a Bachelor of Science (BS) in Administrative Sciences and holds a Master of Business Administration (MBA) from Capital University. Joe is also a Health Insurance Associate – a designation obtained through the Health Insurance Association of America. Although Joe has been a member of the Key Family in the past as Director, Network Development with KPI from 1998 – 2000, In May 2014, he rejoined the Key Family of Companies in his present capacity. Throughout his career Joe has held key management roles with leading companies in the managed care industry including Anthem Health Systems, UnitedHealthcare® and Unicare – a Wellpoint affiliate. Joe brings significant experience in the areas of managed care contracting, strategic planning, new business development, market expansion and network administration and has over 30 years' of experience in various aspects of health care management.

Dale Kaliser, Vice President of Special Insurance Products

Dale KaliserDale has a primary focus on the overall operations of the Fidelity Security Life Insurance Company fully-insured portfolio of products. Prior to this role, Dale was Vice President of Client Services managing all of KBA’s consulting staff. Dale has been in the insurance industry for over 35 years. Dale began his career with John Hancock Insurance Company holding several regional management positions in Atlanta, Georgia, and Dallas, Texas, responsible for the southern and southwest Claim Operations. Prior to joining KBA, Dale was the Director of Operations for United Healthcare’s southeast office. Dale is a graduate of Georgia State University where he majored in Political Science. Dale has been with the Key Family since June 1999.


Heath Parker, Senior Vice President of New Business Development

Heath has over 22 years of experience in the employee benefits industry working on consulting with agencies, insurance companies and Third Party Administrators on the sales, analytics and implementation of self-funded products, marketing, strategies, and distribution. Heath has been successful in the deployment of specialized products with ACA strategies, hospitals, agencies and Third Party Administrators and achieved significant growth in each of these segments throughout his career. Heath continues to lead successful campaigns with brokers, consultants and employers understanding the impacts of Healthcare Reform and deployment of creative solutions in the marketplace. Heath runs the sales organization that continues to expand with Regional Representatives covering all parts of the country. Heath joined the executive team at Key Benefit Administrators in 2007 and consistently deploys creative and unique strategies in his position at KBA.

Amy Revis, Vice President of Operational Support Services

Amy RevisAmy is responsible for the crucial functions of Plan Building, Plan Analysis (for Self-Funding), Billing and Eligibility and Fulfillment Production. Since joining Key Benefit Administrators in the year 2000, Amy has served in a variety of positions including, Claims Administrator, Plan Builder, Plan Building Manager and Director of Operational Support. In addition to her day-to-day accountabilities at KBA, Amy serves as Chairperson for the Annual Key Family of Companies Charitable Golf Tournament, benefiting the YMCA Camp Cherokee. Amy began her career within the industry in 1996 paying claims at Mutual of Omaha. She also worked for Park Dansan in the provider contracting and billing department.

Tom Satarino, President of the American Health Data Institute

Tom SatarinoTom joined KBA in 2001 as Chief Human Resources Officer for Key Family, and in 2011 he became COO of Pinpoint Wellness Systems. He began his insurance career in 1981 and has held various human resources and operations positions with national property and casualty and health companies based in Texas, New Jersey, Ohio, and Indiana. He is a member of the Board of Operations for Key Family. Tom graduated from the University of North Texas with majors in Organizational Behavior and Operations Management, with continuing education through the IBM Executive School and Stanford University.

Return to Top